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Gatwick Airport baggage system fails - your rights if your bags are delayed

Thousands of travellers flying from Gatwick have been forced to fly without their luggage this morning after the airport's baggage system broke down.

The problem first emerged around 5am when Gatwick Airport's Twitter account announced that "a problem with the baggage system is causing some disruption at the airport".

The airport now says the baggage system's back in operation - but around 3,000 bags were delayed across a number of flights from the north and south terminals. Arriving flights were not affected.

EHIC website has crashed - but don't be tempted to use a shyster site

Update 4.30pm 26 Mar 2016: The EHIC website is now working

Travellers are unable to apply for EHIC cards as the website has crashed, but don't be tempted to go via a shyster site.

The NHS has said it is working as quickly as possible to fix the site, and is hoping to have it back up and running this afternoon.

BBC Store to close - how to get a refund for programmes you've bought

The BBC has announced it is to close down its digital download service the BBC Store from 1 November. If you've bought any programmes you won't be able to watch them after that - but you can get a full refund for your purchases, or an Amazon Video voucher worth a little more.

The BBC Store launched just 18 months ago offering users the ability to buy, download keep a range of BBC programmes from the broadcaster’s 60-year back catalogue.

Programmes available through BBC Store included television favourites such as Doctor Who, Sherlock and Top Gear, plus archive material available to buy for the first time, such as plays by the dramatist Dennis Potter.

Customers face higher bills as gas switches are delayed up to three weeks

Customers could be stuck on pricier energy tariffs for up to an extra three weeks as all gas switches are delayed while an IT system is updated.

The industry-wide IT system, that allows companies to share customer data and exchange gas meter information, will be unavailable until 31 May, in order for the system to be replaced.

It will then take another week to catch up on the lost time meaning the gas switching process will not return to normal until 6 June.

Nectar card holders lose points after 'technical glitch'

A "technical glitch' has resulted in some Sainsbury's shoppers seeing points disappear from their Nectar account. If you're a Nectar cardholder, check your account now - though Nectar has promised the mistake will be fixed and any lost points restored.

Both Sainsbury's and Nectar have ruled out any fraud and say they are trying to resolve the problem as soon as possible. It is not yet known how many people have been affected by the glitch.

For full help on using the Nectar scheme plus tricks to boost your stash see our Loyalty Points guide.

Travelex to scrap Supercard due to 'higher than anticipated' costs

Currency bureau Travelex is to axe the Supercard, with existing cardholders told they won't be able to use it after 24 July.

When it first launched in May 2015, the Supercard was a new kind of overseas plastic. Anyone could get it, as there's no credit check, it let you link your debit and credit cards to it using an app and it came with no added fees on spending and one of the best exchange rates on overseas spending.

Yet Travelex admitted today that the costs of running the card had been "much higher than anticipated", and that as a result it's being scrapped this summer - it was already closed to new applicants. Here's what happening, what to do if you're affected and the best alternatives for spending overseas.

13 summer holiday savers to sort now

It's meant to be getting warmer at home and the hot weather only brings the thought of summer hols closer. Yet you need to act NOW to ensure you get the best deals and top rates, even if you're not heading off for a couple of months. So we've a plane-load of new tricks and old favourites to book in advance if you want to give your hols a head start.

1. Access an airport lounge for FREE. Can take 4-6 weeks to sort. Don't pay a royal sum to lounge like a prince. Our new Free and Cheap Airport Lounges guide has tips for free access, plus 25% off well-regarded No1 lounges at key UK airports. Calum tweeted: "I've twice used lounge at Malaga for free. Great lounge."

2. New. Get £20 cashback on one of the cheapest ways to spend abroad. Cards take 1-3 weeks to arrive. Most debit and credit cards add a 3%-ish 'exchange fee', so £100 worth of euros costs £103. But if you pass their credit check, specialist overseas credit cards don't charge so you get near-perfect exchange rates.

- £20 cashback on long-term top pick. The Halifax Clarity (eligibility calc / apply*) card just got better. Apply, then buy anything abroad by 30 Sep and you get £20 cashback within 90 days. It's 18.9% rep APR on spending and cash, so pay IN FULL to avoid interest on spending, though you pay a small amount of interest on cash till it's paid off.

- Top credit card for cash withdrawals. New custs who apply for the Barclaycard Platinum travel credit card (eligibility calc / apply*) won't pay exchange fees on purchases or cash withdrawals till Aug 2022. (Be careful. Barclaycard says it'll go live at 9am so if you apply before you'll only get fee-free till Aug 2018 - we'll direct the link to the new deal when it's live). Unlike most other specialist overseas cards, you'll also pay 0% interest on overseas (not UK) withdrawals if you pay your bill IN FULL (18.9% rep APR on spending & 27.9% on cash if not). See our Top Overseas Spending Cards for full help and more options.

- Don't fancy or can't get a credit card? Grab a fee-free prepaid card. You load money on them in advance. The top deals offer near-perfect rates and are fee free, though in the past some have added fees later. See Prepaid Travel Cards.

Ombudsman requests reform of Section 75 credit card protection as more caught...

The financial ombudsman has asked for the rules around Section 75 credit card protection to be overhauled, to address a little-known exemption which has left some shoppers £1,000s out of pocket if something goes wrong, can reveal.

A proposal to reform the rules around the protection you get if you buy from a retailer using a third-party payment processor has been drawn up by the Financial Ombudsman Service (FOS), the independent body which arbitrates Section 75 disputes. It could be included in a programme of law reform which the Law Commission is due to present to Parliament in the autumn.

The news follows's investigation last month revealing the potential scale of the problem - an investigation which has prompted more than a dozen of MoneySavers to come forward and tell us how they have been caught out by the payment processing loophole.

Cancelled flight? Airlines must now tell you DIRECTLY

Airlines must now get in touch directly with all passengers if a flight is cancelled in a bid to help them claim any due compensation, the EU has ruled.

In a landmark European Court of Justice ruling this month, any carrier deciding to cancel an advance scheduled flight is liable to pay compensation if it fails to tell affected travellers at least two weeks before the original departure date.

Previously, some airlines who told passengers of cancellations - usually by email - argued they had only to contact the party who booked the flight.

Government childcare website dogged by technical issues continues to cause p...

Parents and carers trying to register online for key government childcare schemes are still encountering technical problems - nearly two weeks after MSE first revealed the website was affected by intermittent setbacks.

The Childcare Service site, run by HM Revenue & Customs, was set up last month to enable eligible parents and carers to apply for tax-free childcare and to receive 30 hours of free childcare a week.

Under the Tax-Free Childcare scheme, parents and carers in England can open a special account to save for childcare costs. For every 80p you deposit, the state adds 20p, up to a value of £2,000 per child per year - see full details in our Childcare Costs Help guide.

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 UK Investment Finance Credit from Google

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UK Investment Finance Credit - Google News
Google News

Is China Heading for New Financial Crisis? - Morningstar

Is China Heading for New Financial Crisis?
He points to data compiled by the Bank for International Settlements, which shows that the private sector non-financial debt service ratio has risen close to 20%, similar to the levels reached in Europe and the US at the height of their credit bubbles ...

and more »

Why Italy's economy is about to collapse - The Independent

The Independent

Why Italy's economy is about to collapse
The Independent
Once its strength, Italy's smaller enterprises have contracted as a result of low sales, declining profitability and lack of financing. Italy has a current account ... Unlike counterparts in the UK and US, Italian banks have been unwilling or unable to ...

MOVES-Goldman hires investment banker Kamo from Credit Suisse - Yahoo Finance UK

MOVES-Goldman hires investment banker Kamo from Credit Suisse
Yahoo Finance UK
Kamo, who helped lead a new sell-side M&A effort at Credit Suisse, will join the New York-based bank in June, the people said. Kamo will join the Financial Sponsors M&A group and report to global head of sponsors M&A Stephanie Cohen, one of the people ...

and more »

Phone Tracking, Nude Selfie IOUs See Chinese Bare All for Credit - Yahoo Fina...

Yahoo Finance UK

Phone Tracking, Nude Selfie IOUs See Chinese Bare All for Credit
Yahoo Finance UK
"Chinese people have no issue handing over their personal data, giving you their credit card number, giving you their bank account," said GGV Capital's Shanghai-based managing partner Jenny Lee, whose Silicon Valley venture capital firm has invested in ...

and more »

UK insurers seek solid returns in infrastructure - Financial Times

Financial Times

UK insurers seek solid returns in infrastructure
Financial Times
?There are not an awful lot of options for pension funds and insurance companies. Infrastructure credit is the ideal asset to back long-term liabilities?. PIC's investments in the super sewer stretch out as far as 2054 and offer yields of 1 per cent ...

and more »

Credit control platform Satago closes ?4.6m investment -

Credit control platform Satago closes ?4.6m investment
The start-up claims that 1,000 small businesses have signed up to the platform to date and says it is able to finance up to £50,000 per client ? from £500. The funding, which comprises of an initial £3m credit line and an equity investment of £1.6m ...

and more »

Treasuries Tumble as U.K. Polls Curb Demand for Safest Assets - Bloomberg

Financial Post

Treasuries Tumble as U.K. Polls Curb Demand for Safest Assets
The Stoxx Europe 600 Index jumped 3.3 percent at 6:06 a.m. in New York, for a second consecutive gain, with banks, financial-services companies and insurers leading the charge. All major western-European markets climbed, with the U.K.'s benchmark FTSE ...
Markets around the world are surging as polls reveal the tide is turning against BrexitFinancial Post

all 11 news articles »

Could Britain's exit from European Union be watershed for global economy? - F...


Could Britain's exit from European Union be watershed for global economy?
Some, like outgoing Finnish Finance Minister Alexander Stubb, compare Brexit to the 2008 collapse of U.S. investment bank Lehman Brothers, which spread financial ruin across the globe. Or, it could be more like Y2K, in which ... Faced with churning ...
Brexit weighs on global marketsThe Sydney Morning Herald

all 1,592 news articles »

How Goldman Sachs became embroiled in claims they duped Libyan officials - Da...

Daily Mail

How Goldman Sachs became embroiled in claims they duped Libyan officials
Daily Mail
Tomorrow, this Master of the Universe will be attending an important conference, where a collection of high-powered men in bespoke suits will swap business cards and discuss complex financial transactions. But tonight, it's time to party and the ...

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Brexit could cause total ruin for Britain's banks - Yahoo Finance UK

Yahoo Finance UK

Brexit could cause total ruin for Britain's banks
Yahoo Finance UK
Bernstein also adds that in terms of investment banking, UK banks would get slammed in the event of Brexit. Revenues, it argues, are already dropping, and could fall by as much as 30% in the near term after a Brexit. Mortgage income would also tank ...

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